Nissan CEO offers lessons in
turnarounds
Ghhosn created record profits Lebanese-born businessman started with a company on the brink of
collapse
Habib Battah
Daily Star staff
The Lebanese-born CEO and president of Nissan, Carlos
Ghosn, offered advice about management, debt-reduction and the economic challenges facing
the region during a short visit to Beirut Saturday.
As he delivered the keynote speech at the Financial Markets Association World Congress
(known by its French acronym, ACI), Ghosn, who has been called one of the 10 most powerful
men in the world, explained some of the strategies that led to an unprecedented revival in
Nissan during his time at the company.
Our company has shifted from the brink of collapse to record profits in just three
years, Ghosn said, noting that Nissan had been the most in-debt automaker in the
world when he took power in 1999.
Faced with declining profits and a suffocating $19 billion debt, the company was in
a state of crisis, he said, and you have two choices in the midst of
crisis. You can justify it and continue to decline or you can use it as an opportunity to
seize your own destiny.
After setting up a large task force to eliminate weakness and leverage company
strengths, Ghosn implemented two three-year recovery plans, both of which carried
publicly announced goals and deadlines.
Today, according to Ghosn, Nissans share price is three times greater than in 1999,
and market capitalization now stands at 6 trillion yen, five times greater. Revenues for
2003 are projected to rise at 10 percent, all performance objectives have been achieved
since 1999, and company debt has been reduced to zero.
Ghosn emphasized several lessons learned along the way, including the importance of
profitability, vision and personal motivation among employees.
Lack of profit is like a fever, he explained. When your business is not
profitable thats a serious sign something is wrong. If you ignore a fever, you can
get very sick if you ignore profitability, the situation will only get worse.
Companies should prioritize profit maximization over market share, he stressed, claiming
profits allow investments in technology, product development, human resources and
increases in shareholder rewards.
A company also needs to ask itself tough questions, outline a clear and
uncompromising diagnosis of the situation, show a clear perspective, build a simple
strategy for the future and make sure that every employee can understand it and share it
at all levels of the company.
Ghosn said the most significant factor in achieving performance was personal motivation.
Nissan management led by example, he explained, and shared corporate vision as well as the
threat of collapse with all employees.
We made no excuses and accepted none in return, he said. Management is
about honesty, either youre progressing or youre not.
In a question-and-answer session after his speech, Ghosn was asked if the plan that
rescued Nissan from $19 billion of debt could also be adapted to the situation in Lebanon.
He said the plan could not be completely copied, but its principles could theoretically be
adopted by any company, country or civil administration.
Asked if he agreed with the Lebanese governments plan to reduce over $30 billion of
public debt, Ghosn declined to comment, saying he lacked access to all of the relevant
information.
All that I can say is that there is no problem without a solution. As long as you
really want to solve something and you have the support, then it can be done, he
told the Daily Star.
However the entire Middle East has difficulty attracting international investment because
it is a small market without economic contiguity, he explained.
A starting point, Ghosn said, would be eliminating economic barriers between Arab states,
which may not always exist on paper but are nonetheless real. |